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LG Online: Scalable E-commerce Powered by Intelligent Automation

LG Electronics — Global manufacturer and partner of MoR and SoR electronic products and services in over 12 countries.

Through our electronic sales services, we comprehensively manage the entire payment, invoicing, and tax flow, ensuring full compliance throughout the entire sales cycle.

Thanks to the Think ONE platform, we automatically manage over 250,000 orders from international websites and marketplaces, enabling seamless interaction and real-time updates for all orders with automated processes and accurate information:

  • Maintain merchant accounts and payment gateways

  • Negotiate and manage ongoing credit card processing fees

  • Ensure PCI-DSS compliance for secure cardholder data handling

  • Manage tax calculation, collection, and remittance to local tax authorities

  • Build and maintain relationships with commercial banks and payment processors

  • Ensure compliance with country-specific payment laws and regulations

  • Handle refund and chargeback requests

  • Provide automated invoicing to end customers

Our online sales business line has grown over 100% year over year since launch in each country, with an average of 3 new markets opened per year and a strong upward trend — consolidating our leadership in e-commerce operations and global expansion.